Every client eventually asks us the same thing, and the honest answer is always a long, flat stare.
If you take only one thing from this, take this: a retainer paid in treats is not a bug. It is the product.
The Short Version, Told Slowly
We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.
Our team did a careful study. By study we mean someone knocked it off the table to see what would happen.
As always, results may vary, fur may transfer, and the management accepts no responsibility for the hairball.
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